Elements and Performance Criteria
- Support the older person with their activities of living
- Encourage older people to utilise support services where appropriate
- Clearly explain the scope of the service to be provided to the older person and/or their advocate
- Identify the needs of the older person from the service delivery plan and from consultation with a supervisor
- Ensure visits and service delivery accommodate the older person's established routines and customs where possible
- Perform work in a manner that acknowledges that the services are being provided in the client's own home
- Provide services in a manner that enables the older person to direct the processes where appropriate
- Provide support/assistance in accordance with organisation policy, protocols and procedures
- Demonstrate appropriate use of equipment to support/assist the older person with activities of living within work role and responsibility
- Recognise and report changes in an older person's ability to undertake activities of living
- Monitor the older person's activities and environment to identify increased need for support/assistance with activities of living
- Report to a supervisor the older person's inability to undertake activities of living independently
- Support/assist the older person to modify or adapt the environment or activity to facilitate independence
- Seek aids and/or equipment to support/assist the older person undertake activities of living independently
- Support the older person to maintain an environment that maximises independence, safety and security
- Encourage and support/assist the older person to maintain their environment
- Provide support to promote security of the older person's environment
- Adapt or modify the environment, in consultation with the older person, to maximise safety and comfort
- Recognise hazards and address in accordance with organisation policy and protocols
- Support the older person who is experiencing loss and grief
- Recognise signs that older person is experiencing grief and report to appropriate person
- Use appropriate communication strategies when older person is expressing their fears and other emotions associated with loss and grief
- Provide older person and/or their support network with information regarding relevant support services as required